Refund policy

An invoice marked paid will be dispatched to you for all purchases. This is your proof of payment and also your guarantee. If you wish to return an item for exchange or you have decided not to keep it, please contact us within 7 days of receipt of item. Returned items must be accompanied by a copy of your paid invoice and be accompanied by original packaging. Customers should arrange their own return courier. After we have established that the item is unused and undamaged, you will be refunded the entire sales price excluding original cost of delivery, and if applicable, the cost of return service. All goods must be complete with original packaging. If you are in any doubt, please contact us.

Products

Bulbs are sold in packs of varying prices and quantities particular to the variety.

Guarantee

All bulbs offered are guaranteed to arrive in good healthy condition. Due to the perishable nature of our product we can only offer a refund for unwanted goods for seven days after receipt. In the event of a claim, please return the bulbs with a copy of the original invoice to
Humphrey Garden
Beaute Lodge
Beaute Lane
Shatterling
Canterbury Kent
CT3 1JP

Please clearly identify the problem with the bulbs. All bulbs must be returned in a clean, dry condition.